Chalet Host (Relaxed Service)

Role Overview:
This is a dynamic and hands-on position, supporting the Chalet Manager and wider team in delivering an exceptional 5-star guest experience. The primary focus is on outstanding customer service, with the key aim of providing world-class hospitality and creating unforgettable moments for every guest. 

As a Chalet Host, you will take responsibility for both front-of-house duties and housekeeping services. This is a highly rewarding role involving frequent interaction with both guests and team members. You will work a variety of shifts as part of a collaborative team, covering the full range of services outlined below. 

Main Responsibilities: 

• Breakfast Service: Preparing the dining area, warmly welcoming and seating guests, and taking orders for hot food and beverages. 

• Afternoon Tea: Presenting a light meal and drinks for guests to help themselves to.  

• Evening Service: Delivering a family style dining experience, including paired wines.  

• Housekeeping: 
  • Conducting a thorough weekly changeover clean of the entire property and a midweek linen change. 
  • Providing daily housekeeping for all guest areas, including bedrooms, bathrooms, ski room, living areas and the spa area. 
  • Ensuring the back-of-house and laundry areas remain clean, well-organised, and efficient. 
  • Guest Communication: Proactively engaging with guests to address queries and fulfil special requests promptly. 

• Chalet Maintenance: Identifying and reporting maintenance issues accurately and in a timely manner to the chalet manager. 

• Health & Safety: Upholding hygiene and safety standards in accordance with company policies. 

• Supplier Relations: Supporting and enhancing relationships with local suppliers where appropriate. 

• Driving Duties: Providing the in-resort driving service for guests as needed. 

• Environmental Responsibility: Demonstrating a strong commitment to sustainability and actively supporting Consensio’s environmental initiatives. 

Package: 
Our teams put in a lot of hard work, so we make sure to say thanks with a competitive pay and benefits package. On top of that, we run team events throughout the year and have a monthly award to celebrate standout employees. 

• Competitive base salary with paid overtime. 

• End-of-season performance-based bonus. 

• Holiday pay (due to the busy nature of the winter season, it may not be possible to take holiday; therefore, you will be paid your holiday pay at the end of your employment contract). 

• Accommodation with a shared bedroom and facilities. 

• Meals will be provided whilst working. 

• Full area ski pass reimbursement. 

• Travel contribution if you are joining us from another location. 
   

Please note that all applicants must have the legal right to work in France, either through an EU passport or a valid Carte de Séjour.