Resort Assistant

We are pleased to offer a Resort Assistant position based in Val d’Isère.
Please note that all applicants must have the legal right to work in France, either through an EU passport or a valid Carte de Séjour. 

Role Overview:
This is a varied and hands-on role that supports our resort teams in delivering a 5-star guest experience. As part of our Resort Assistant team, you will work across both serviced apartments and catered chalets.  
 
The primary focus of this role is to provide meticulous housekeeping for guests in the serviced apartments, while also assisting the chalet teams with all elements of the hosting service.  

Main Responsibilities: 

• Housekeeping: 
  • Conducting a thorough weekly changeover clean of the entire property and a midweek linen change. 
  • Providing daily housekeeping for all guest areas, including bedrooms, bathrooms, ski room, living areas, kitchen and the spa area. 
  • Ensuring the back-of-house and laundry areas remain clean, well-organised, and efficient. 
• Stock: Co-ordination of stock and linen required in the property, as well as monitoring laundry standards of external supplier and reporting any issues.  
• Shopping: Assisting with daily bread deliveries and guest grocery shopping.  
• Maintenance: Completing daily checks of property and reporting any damage or issues to the Apartment Manager.  
• Health & Safety: Upholding hygiene and safety standards in accordance with company policies. 
• Driving Duties: Providing the in-resort driving service for guests as needed. 
• Guest Concierge: Covering the phone available to guests on managers day off.  
• Chalet Service: Includes serving breakfast, afternoon tea and evening meal service.  

Package: 
Our teams put in a lot of hard work, so we make sure to say thanks with a competitive pay and benefits package. On top of that, we run team events throughout the year and have a monthly award to celebrate standout employees. 

• Competitive base salary with paid overtime.
• End-of-season performance-based bonus.
• Holiday pay (due to the busy nature of the winter season, it may not be possible to take holiday; therefore, you will be paid your holiday pay at the end of your employment contract).
• Accommodation with a shared bedroom and facilities.
• Meals provided whilst working in a catered chalet and topped up with a monthly contribution for groceries when working in a self-catered property.
• Full area ski pass reimbursement.
• Travel contribution if you are joining us from another location.